Review after 5 days of use!!

[flood3k3]

I've used my new I 8600 for a week now!! :banana:
So far i LOVE this laptop, except that my Hitachi LCD display is blurry! :confused: but really, it is not that bad.

But I already contacted Dell, i hope i will get a Samsung replacement.

Here is my review for 5 days of use:

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Delivery: A (I recived mine in a week)
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Look: A (I love how this laptop looks, who said this laptop is ugly???)
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DVD burner: A (I have only tried burn 1 DVD full of DVD-rip movies and MP3 musics, with totaly 4.3 G crap, it was burned under 20 mins! very impressive)
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Display: C (It's really not that bad as everyone says, but it is blurry as hell when you scroll down the page. other than that, it is a good display, I already contacted Dell for a Samsung display, but if things dont' turn out well, i can still keep this Hitachi, it is not that bad!)
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Build: B (I think Dell has improved the build quality on the I 8600. There is no plastic queak at all on my baby)
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Sound: A (Loud, clear, very good for a laptop speaker)
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Keyboard&Trackpad: B (I have no complain to the keyboard, it works, that's all i need, and it works well! The trackpad is good too.)
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Design: B- (Mine I 8600 is the new version, so it doesnt' have the trackstick! :mad: But really, no biggie! :lol: i use external USB mouse anyway! Other than that, the design is very good)
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Wireless: A+ ( I have the intel pro 2200 (b/g), and this thing is INCREDIBLE!!! I took my baby to the library of my university where has the wireless service. Guess what, the wireless speed is faster than my T1 connection at home!!!!)
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Video: A (I've play Warcraft 3, Maxpayne 2 all on the max video settings, all the games run like butter! and guess what, my baby only has 256MB of RAM!)
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Support: B+ (Ok, fellas, DONT EVER CONTACT DELL WITH PHONE! USE E-MAIL! Yeah, the e-mail support is absolutely exellent! They will usually reply in 1 or 2 days. And they will fullfil you needs!)
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So, i give this laptop an A-
:banana: :banana: :banana: :banana: :banana:
Very impressive, Dell.

here is the spec of my baby:
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PM 1.4 Ghz CPU 795MHz
256 MB of RAM
Hitachi WSXGA+
Windows XP Home
60G 7200RPM Harddrve (HTS726060M9AT00) (Hitachi????)
128MB ATI Radon 9600 Pro
Intell Pro Wireless 2200
HL-DT-ST DVD+RW (What brand is this????)

[flood3k3]

Dell is sending me another system due to the issue of my LCD screen!
damn, their service is good!

[netlaser9]

Hey 'flood3k3' ....
The same happened in my case .... I wonder why does Dell not stop using Hitachi inspite of the complaints !
Anyway press for the Samsung screen and U should get it .... U'll have the advantage of comparing the systems too !
Good luck,
K.

[flood3k3]

looks like Dell can't grant that my LCD will be a Samsung :(

here is what they send to me:

Thank you for the response.

I apologize for the inconvenience caused to you.

Please understand that an exchange is possible only for like-to-like
parts with same item number. Since you have been sent with the Liquid
Crystal Display, WSXGA+, NO-SPWG, 15.4, Hitachi , part# 8T747 as listed
in your order a replacement will initiate to order the same item.

An upgrade or downgrade is not an option for exchange. However, you may
contact our customer care phone support for the upgradation of the LCD
within 21 days from the invoice date, 04-26-04, at:

1-800-624-9897 ext.66966, during the hours of 7am-9pm Monday thru
Friday, and Saturday and Sunday 9am-7pm CST. They will be more than
happy to assist you with your request

Since upgradation will need to adjust with your credit, it is not
processed online, for security reasons.

I hope this will resolve your issue. We value you as a Dell customer and
your satisfaction is important to us.

If you have any further questions or concerns please visit us at:

www.DellCustomerCare.com

Thank you for contacting us and have a wonderful day.

Respectfully,

Damn it! what should i do now?

[kenjg]

Given that you are requesting a replacement of your screen with exactly the same resolution screen but from Samsung, and that you seem to be getting the runaround, I would demand to speak to a manager. If that doesn't work, keep going up the management ladder until you get your screen replaced with a Samsung